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We provide maintenance services for an existing product. As part of the maintenance, we address both bug fixation and enhancements. We will have a technical transfer initially where we collect the complete inventory of the system and equip ourselves. Further, we offer the maintenance services and we make the releases as per model specified by the customer |
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We offer different levels of maintenance support (Level 0, 1 and 2) in a 24*7 timeframe with well defined service level agreements. |
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Well trained resources which serve as an extension of client support team, to enhance the maintenance of the applications/products. |
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Our Customers report 30% reduction in maintenance costs. |
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